Cetronia - Health on Wheels
Caas
Part-Time Job Opening - Communications Center Controller

Job description:

Schedule: Full-time or part-time; shifts vary

Qualifications:

  •  Communicating effectively at all levels
  •  Exercising judgment and providing logistical coordination of resource deployment procedures
  •  Applicable BLS and ALS service levels, clinical practices, procedures and protocols, and quality assurance guidelines
  •  Ability to act calm in emergency situations
  •  Demonstrates consistent history of reliability
  •  Demonstrates excellent customer service
  •  EMT certification or higher, with minimum 1 year field experience
  •  BCLS certification
  •  AED certification
  •  Valid Driver’s License
  •  High School Diploma or GED

Duties:

  •  Receives emergency and non-emergency calls requesting EMS and medical transportation services
  •  Use prudent judgment based on EMS industry standards and established dispatch protocols/procedures to notify appropriate ambulance and non-ambulance resources
  •  Monitors deployment/response performance
  •  Monitors communication equipment to remain in contact with ground crews
  •  Schedules immediate and pre-scheduled transports
  •  Demonstrated excellent patient care and customer service
  •  Development of efficient work processes
  •  Quality improvement techniques

 For more information, contact Shawn McGovern at 610-398-0239 Ext. 510 or McGovernS@cetronia.org.  Interested and qualified candidates should apply online or submit an application to:

Cetronia Ambulance Corps
Attn: Human Resources
4300 Broadway
Allentown, PA 18104